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24x7 Website Support

Enjoy the security of an around-the-clock, global support team

Contact Us for Digital Peace of Mind!

Schedule a free 15-minute call instead

Guaranteed response within 4 business hours (9am - 5pm CT).


When everything is on the line, we're there for you 24x7.

Our globally distributed team allows us to serve as reliable partners for your needs, no matter what time of day. We are always accessible via Slack, Zoom, SMS, Phone, Email, or our project management portal.

Proactive Web Support Services

Website Performance Monitoring

Maximize website performance through server, code, and browser level performance monitoring using NewRelic.

Website Security

Ensure security, performance, and up-time, from the hosting platform to the website to the CDN and WAF (web application firewall).

Website Maintenance

Regularly updating your website with new features, bug fixes, design refreshes, or fresh content.

Website Uptime Monitoring

Keep business-critical websites running with continuous uptime monitoring from multiple geographic locations.

Proactive Remediation

When we detect any issue with your website, we don't wait around for you to notice — we proactively take action and get things done for you.

SEO Monitoring

SEO performance monitoring for keywords, on-page SEO, backlinks, and your competitors. Proactive recommendations and fixes for content decay, technical SEO issues, and Google algorithm updates.


In the reports we produce for you, we highlight key metrics such as Google Core Web Vitals, high-level performance and security metrics, keyword rankings, organic traffic, backlink growth, and conversions.


Regular reports and insights on your website's performance, uptime, security, SEO, and traffic trends.

These reports help make data-driven decisions to further improve website performance.


We work with several preferred hosting partners such as Pantheon, Acquia, and WP Engine to host your website on a reliable, scalable platform with strong DevOps and version control best practices. We also assist with custom or existing solutions.

Trusted By Big Names, Accessible To Smaller Organizations

So we try to have our IT guy do it for us, and he explained it, but he was like it would take me a while to figure out, and I was like that's okay - that's what we have O8 for.

Emma Delisi

Do you have a website that needs better care? We can help!

Why Brands Choose O8 for Website Support Services

We have in-depth knowledge of several CMSs including Drupal and WordPress and CRMs including HubSpot and SalesForce, and provide a full suite of support in technical, design, and digital marketing aspects of your web presence.

  • 24/7 Emergency Support
  • 24/7 Uptime Monitoring 
  • Maximizing Website Speed
  • Version Control and Agile DevOps (WebOps)
  • Quality Assurance
  • Digital Marketing and Web Design Support
  • Website Backups (including offsite)
  • Disaster Recovery Planning
  • Release Process Support
  • Automated Website Testing

Reliable and Recognized


How Do We Work?

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We assign an experienced Customer Experience Lead (CXL) to your account, who serves as the main liaison between your team and ours. 

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Your CXL manages workflow, quality, skillset assignment, and timelines. You get a transparent project portal with an overview of all work being done.

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We open up communication with your assigned team as they begin to become a part of your daily workflow.

Client Testimonials

The O8 team has exceeded our expectations and been an incredible resource as we navigated the challenges of deploying complex projects. They've proved to be extremely responsive, creative, and responsible partners in the design, development, and deployment processes and I recommend them highly.

Chris Scruton
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Sarah Bartlett

The team at O8 has exceeded my expectations throughout every phase of our project. Their talent runs deep, from design and development to project management — they have been a pleasure to work with and put me at ease knowing our site is in such capable hands.

Sarah Bartlett

O8 is an outstanding partner for our website update needs. We rely on their prompt, accurate service to help keep our site up-to-date and secure.

Katy Pettersen
Director of Marketing
Wisconsin Technical Colleges



(billed quarterly)



(billed quarterly)


(billed quarterly)

Security, software, and plug-in updates (For platform & plugin code-level updates only) 







Reporting  Basic monthly analytics report Monthly analytics report  Monthly analytics report with optimization guidance
eCommerce support  No Yes  Yes 
Performance optimization  Scan Scan + Optimization  Scan + Optimization 
Server maintenance No  Yes  Yes 
Certificate maintenance  No  No  Yes
Browser and device testing No No Yes 


Weekly  Weekly Daily 
Support time  1-3 hours/month 3-5 hours/month


Up to 10 hours/month


(1-2 hours of emergency support)

Proactive communication about technical debt Yes Yes  Yes
A la carte pricing for additional requests  Yes ($220/hr) Yes ($220/hr) Yes ($220/hr)

* Requires initial discovery to understand what level of maintenance is required

* If we need to go above and beyond this threshold due to any unforeseen code-level issues, we will reach out to request additional budget accordingly