Drupal Enterprise Support
Achieve seamless operation and exceptional performance with our customized Drupal enterprise support services, designed to meet the unique needs of your business.
Introducing Comprehensive Drupal Enterprise Support
These challenges not only disrupt your operations but also impact your user experience and customer satisfaction.
Consider these common hurdles:
- Unexpected Downtime: Website outages can lead to significant business interruptions and lost revenue.
- Security Vulnerabilities: Without proper maintenance and updates, your site is susceptible to cyber threats.
- Performance Bottlenecks: Slow load times and laggy interfaces frustrate users and can drive them away.
But there is a solution. At O8, our comprehensive Drupal enterprise support services offer a lifeline to businesses, ensuring your website runs smoothly, securely, and efficiently.
1.7 million websites globally rely on Drupal as their content management system, and our tailored support services are here to ensure yours stands out.
Trusted Drupal Enterprise Support Services Since 2010
O8 is an outstanding partner for our website update needs. We rely on their prompt, accurate service to help keep our site up-to-date and secure.
The team at O8 has exceeded my expectations throughout every phase of our project. Their talent runs deep, from design and development to project management — they have been a pleasure to work with and put me at ease knowing our site is in such capable hands.
Technology Partners
Your website doesn't operate in isolation — it interacts with your hosting environment and 3rd party systems. We have a diverse array of technology partners to support your digital ecosystem.
Your Drupal Enterprise Support Team
Our Solution: Comprehensive Drupal Enterprise Support Services
We understand the intricacies involved in managing enterprise-level Drupal websites. Our services are designed to address all the pain points effectively, ensuring optimal performance, security, and user satisfaction.
Here’s how we can help:
- Routine Maintenance: Regular updates and monitoring to keep your site running at peak performance.
- Security Management: Implementing the latest security protocols and regular audits to protect against vulnerabilities.
- Performance Optimization: Enhancing website speed and reliability to deliver a superior user experience.
- Custom Development: Tailored solutions to meet your unique business needs and integrate seamlessly with your existing systems.
- 24/7 Support: Around-the-clock assistance to tackle any issues swiftly and effectively, minimizing downtime and disruptions.
Benefits of Choosing O8 for Drupal Enterprise Support
Partnering with O8 for your Drupal enterprise support brings numerous benefits:
- Enhanced Security: Regular updates and proactive monitoring defend against cyber threats.
- Improved Performance: Optimized load times and smooth functionality enhance user satisfaction.
- Reduced Downtime: Swift issue resolution ensures minimal business disruption.
- Customized Solutions: Tailored development and integration to fit your specific business requirements.
- Expert Guidance: Leverage our extensive knowledge and expertise for strategic planning and implementation.
Our team’s commitment to excellence ensures your Drupal enterprise support experience is seamless and effective. With O8, you gain a partner dedicated to your digital success.
Our Process
Our process is designed to be thorough, transparent, and effective, ensuring you get the best support possible:
- Initial Assessment: We start with a comprehensive evaluation of your current Drupal setup and identify any immediate issues or areas for improvement.
- Custom Strategy Development: Based on the assessment, we craft a tailored support plan that aligns with your business goals.
- Implementation: Our team of Drupal experts implements the necessary updates, optimizations, and security measures.
- Ongoing Monitoring and Support: We provide continuous monitoring and support to ensure your website stays secure and performs optimally.
- Regular Reporting: You receive detailed reports on the health and performance of your site, keeping you informed every step of the way.
Our structured process ensures that you receive the drupal support and maintenance services tailored to your unique needs, providing peace of mind and allowing you to focus on your core business activities.
Portfolio
Pricing
Pricing starts at $750 per month for basic website support services.
Discounts are available when including web support as part of a marketing retainer.
| Features | SILVER $750/month (billed quarterly) | GOLD $1,250/month (billed quarterly) | PLATINUM (billed quarterly) |
|---|---|---|---|
| Code updates:security, platform, and module/plug-ins | Yes
| Yes
| Yes
|
| Reporting | Basic monthly analytics report | Monthly analytics report | Monthly analytics report with optimization guidance |
| eCommerce support | No | Yes | Yes |
| Performance monitoring + optimization | Scan only | Scan + Optimization | Scan + Optimization |
| Server maintenance | No | Yes | Yes |
| SSL certificate maintenance | No | No | Yes |
| Uptime monitoring | Basic | Proactive | Proactive |
| Backups | Weekly | Weekly | Daily |
| Support time | Up to 3 hours/month* * Security/plugin updates only | Up to 5 hours/month* * Security/plugin updates only | Up to 10 hours/month Hours can be used for bug fixes outside normal maintenance, as well as new features, special projects, and other website requests |
| Enterprise-grade incident management (24x7 on-call support) | $500/mo extra | $500/mo extra | $500/mo extra |
| À la carte pricing for additional optimization and requests | Yes | Yes | Yes |
| Priority support hours per month | Up to 1 | Up to 2 | Up to 4 |
| Maintenance frequency | Up to 1x/mo | Up to 2x/mo | Up to 4x/mo |
| Basic Accessibility Scan Report | No | Yes | Yes |
Why Use Drupal for Enterprise Content Management?
Drupal stands out as a robust and flexible content management system (CMS) for enterprises, offering a scalable and secure solution for managing vast amounts of content.
Flexibility and Customizability
Drupal’s open-source nature allows for extensive customization. It supports a wide array of modules and themes, enabling businesses to tailor their websites to meet specific needs. Whether you need complex workflows or unique user interfaces, Drupal provides the flexibility to create the perfect solution.
Security
Security is a paramount concern for enterprises. Drupal boasts a dedicated security team and a large community of contributors who continuously monitor and patch vulnerabilities. This ensures that your site remains secure against potential threats.
Scalability
Enterprises often require a platform that can handle a high volume of traffic and content. Drupal’s architecture is designed to scale, ensuring your website performs well even under heavy load. This makes it an ideal choice for enterprises looking to grow their digital presence.
Integration Capabilities
Drupal excels in integrating with other systems. Whether it’s CRM, ERP, or marketing automation tools, Drupal’s API-first approach ensures seamless integration, helping businesses streamline their operations and improve efficiency.
Community and Support
With over 1.3 million registered community members, the Drupal community is one of its greatest strengths. This vibrant community provides valuable resources, support, and continuous innovation, ensuring Drupal remains at the forefront of CMS technology.
By choosing Drupal for your enterprise content management, you gain a platform that is not only powerful and secure but also supported by a global network of experts and enthusiasts.
How Does Drupal Stack Up in Terms of Performance?
Performance is a critical factor for any enterprise-level website, and Drupal excels in this area through several key features and optimization strategies.
Efficient Caching Mechanisms
Drupal's built-in caching mechanisms greatly enhance site performance. By caching page and node views, Drupal reduces the load on the server and ensures faster page load times for users. This is particularly beneficial for websites with high traffic.
Scalable Architecture
Drupal's architecture is designed to scale effortlessly. Whether your site experiences a sudden surge in traffic or is consistently growing, Drupal handles increased loads without compromising performance. This scalability ensures that your enterprise website remains responsive and reliable at all times.
Content Delivery Networks (CDNs)
Integrating CDNs can significantly boost performance by distributing content closer to your users. Drupal easily integrates with popular CDNs like Cloudflare or Akamai, ensuring rapid content delivery and reduced latency.
Optimization Modules
Drupal offers a variety of modules dedicated to performance enhancement. Modules like "Boost" provide advanced caching options, while others focus on optimizing images and minimizing script sizes. These tools collectively contribute to a faster, more efficient website.
Hosting Solutions
Choosing the right hosting provider is crucial for performance. Providers such as Acquia and Pantheon offer hosting solutions optimized for Drupal, providing the necessary infrastructure to keep your site running smoothly and efficiently.
With these features and strategies, Drupal remains a top contender in terms of performance for enterprise-level websites.
Which Drupal Cloud Hosting Provider Should I Choose?
Selecting the right cloud hosting provider is crucial for your Drupal website’s performance, reliability, and scalability. Here are some top choices that offer specialized hosting solutions for Drupal:
Acquia
Acquia is a leading choice for Drupal hosting, offering a platform specifically crafted for Drupal sites. Acquia’s cloud hosting solutions are known for their robust security features, excellent performance, and scalability. With Acquia, you also get access to a suite of tools designed to optimize your Drupal experience, including Acquia Dev Studio and Acquia Cloud CD.
Pantheon
Pantheon provides a high-performance hosting environment for Drupal websites. Known for its ease of use and powerful developer tools, Pantheon offers automatic scaling, advanced caching, and integrated workflows that streamline your site's management and deployment processes. Pantheon’s built-in CDN and disaster recovery options ensure your site remains fast and secure.
Platform.sh
Paltform.sh is another excellent choice for Drupal hosting, focusing on automation and continuous deployment. It offers a scalable and secure platform that supports multi-cloud environments, making it highly versatile for enterprises with specific hosting needs. Platform.sh integrates seamlessly with development tools and offers robust support for complex Drupal setups.
AWS (Amazon Web Services)
For enterprises that require a highly customizable and scalable solution, AWS can be an excellent choice. AWS provides the infrastructure to host your Drupal site with maximum flexibility, allowing you to choose the specific services and configurations that best meet your needs. AWS’s global reach ensures low latency and high availability for your users worldwide.
Choosing the right Drupal cloud hosting provider depends on your specific needs, including performance requirements, scalability, security, and ease of use. Each of these providers offers unique advantages tailored to optimize your Drupal website.
